It's all about making the customers happy. Professor Harry Broderick
remembers when as a young adult he worked in a delicatessen making
sandwiches, so
"if a customer wants a Reuben, you have to take the time to ensure he
is getting what he desires."You can not tell a customer that a Reuben
sandwich has no roast beef -try corned beef or pastrami!
We define good customer service as getting one happy customer to make
strong recommendations and encourage another friend to take money
open his wallet and give new business to you. People buy from friends of
people they trust.
Remember that image the next time you get a shipment from the vendor
who says "oh, that won't fit, you're the customer and you should have
known better!" -- "I have more important things to worry about!"
Peter Z. Z. , 19
Wonderful book, I ordered one copy, then ten - brought it to the
bookstore at the college where I work and they ordered 200 copies.
Best book on job hunting that we have ever seen 'cause it was
written from the hunting dog point of view..
Order your copy today
Job Hunt With the Yellow Guide Dog
ISBN 978-0-9662018-4-0
Make checks payable to
8 Broad Rocks, LLC 19 Fishers Ln Sparta NJ 07871-2402
Testimonials from our very, happy customers!
Why should you buy this book?
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